A core feature of the platform

Every square metre has its owndigital story.

Do not just manage tickets. Manage real places. The digital space profile gathers every fault, idea, rating and cost that has ever related to one specific place.

All the data for a place on one dashboard.

You open Room 101 or meeting room Alpha and you immediately know where you stand. The system aggregates every report and lets you filter it by what you are looking for.

  • Overall metrics in real timeYou see the aggregated average rating and the total number of faults, complaints and ideas against last month.
  • Smart filteringSwitch easily between active faults, praise for the staff and suggestions for improving the interior.

Place profile | Room 101

An overview of every report and rating

QR code set: 22

Faults

7

+18.2 %

Ratings

4.3

+12.5 %

DescriptionStatusAssignee
Water leaking from the shower…New
Bathroom light not workingIn progressK. Fixit
Great stay, definitely…ResolvedReceptionist
Fault8 Jun 2026
Report from the reporter

The thermostat shows a blocked sensor. The temperature cannot be set.

Photos and video
Resolution and costs
In progress
Maintenance
€34
1h 15m

Go deep. Into every detail.

Click any report and you get to its detail. That gives you all the context needed to resolve it, immediately and in one place.

  • Visual documentation:Browse the attached photos and video.
  • Cost records:Track the time invested (e.g. 1 h 15 min) and the money spent (€34).
  • Internal notes:Talk to the reporter, or keep private notes just for the team.

A transparent history. Step by step.

No more excuses along the lines of “I thought a colleague was handling it”. Every request has its own unalterable audit log. You know exactly what happened, when and who did it.

  • 1
    Created and assignedA record of when the guest or resident filed the report and who took it on (e.g. Reception ➡️ Maintenance).
  • 2
    Complications during the fixDocumentation of cases where the repair did not work first time.
  • 3
    Resolution summaryThe final report. Total time (165 min), total costs and confirming photographs.
Resolution summary

Total time

165 min

Costs

€34

Resolved by

Martin Fair

Fault resolved
11. 2. 2026

Martin Fair (Maintenance)

The shower hose was replaced. Everything works properly.

Could not be resolved
11. 2. 2026

Karel Novak (Maintenance)

After an hour and a half of unsuccessful work, handed to another maintenance colleague.

Request created
11. 2. 2026

Guest

Water is leaking around the shower enclosure and running onto the floor…

Take control of your spaces.

Whether you manage hotel rooms, meeting rooms or street furniture, the digital profile gives you the data you need to plan.

See it in practice